JLJ88 Privacy Policy

1. Overview & Scope

This Privacy Policy ("Policy") describes how JLJ88 ("JLJ88," "we," "us," or "our") collects, uses, stores, shares, and protects the personal data of individuals ("you," "Player," or "User") who access or use the JLJ88 online gaming platform, website, and mobile application (collectively, the "Platform").

This Policy applies to all personal data processed by JLJ88 in connection with the Platform, regardless of whether you are a registered player, a visitor browsing the site, or a prospective player who has initiated but not completed registration. It covers data collected through the Platform directly, through our customer support channels, and through automated means such as cookies and analytics tools.

JLJ88 is committed to handling your personal data responsibly and in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. This Policy is designed to be transparent, clear, and accessible to all players across the Philippines — whether you are based in Manila, Cebu, Davao, Quezon City, Makati, or anywhere else in the country.

2. Personal Data We Collect

JLJ88 collects the following categories of personal data in connection with your use of the Platform:

2.1 Identity & Registration Data

• Full legal name
• Date of birth (for age verification — players must be 21 years of age or older)
• Gender
• Government-issued identification number (e.g., Philippine National ID, passport, driver's license)
• Username and encrypted password

2.2 Contact Data

• Email address
• Mobile phone number
• Residential address (city, province, postal code)

2.3 Financial & Payment Data

• GCash account details (mobile number linked to GCash)
• PayMaya account details
• Bank account information (BPI, BDO, Metrobank, or other Philippine banks) where applicable
• Transaction history, including deposits, withdrawals, and bonus credits

2.4 Gaming Activity Data

• Game session history and outcomes
• Wagering amounts and frequency
• Bonus and promotion usage
• Responsible gaming settings and self-exclusion records

2.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser type
• Session timestamps and duration
• Cookies and similar tracking identifiers

2.6 Communications Data

• Records of communications with JLJ88 customer support
• Feedback, complaints, and dispute records

3. How We Collect Your Data

JLJ88 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in a promotion;
• Automatically — through cookies, web beacons, and analytics tools when you browse or use the Platform;
• From third-party payment providers — such as GCash, PayMaya, BPI, BDO, and Metrobank, in connection with processing your transactions;
• From identity verification services — where JLJ88 uses third-party KYC providers to verify the authenticity of identification documents;
• From regulatory and law enforcement authorities — where JLJ88 is required to receive or share information in connection with legal obligations.

4. Purpose of Processing

JLJ88 processes your personal data for the following purposes:

Purpose	Data Used
Account registration and management	Identity, contact, and login data
Age and identity verification (KYC)	Identity data, government ID documents
Processing deposits and withdrawals	Financial and payment data
Providing and improving gaming services	Gaming activity and technical data
Fraud prevention and anti-money laundering	Identity, financial, and technical data
Regulatory compliance and reporting	Identity, financial, and gaming data
Customer support and dispute resolution	Communications and account data
Responsible gaming monitoring	Gaming activity and self-exclusion data
Platform security and technical maintenance	Technical and device data
Sending service-related communications	Contact data

JLJ88 does not use your personal data for automated decision-making that produces significant legal effects without human review, except where required by law or where you have provided explicit consent.

5. Legal Basis for Processing

JLJ88 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity — processing is necessary to perform our obligations under the JLJ88 Terms & Conditions, including account management, payment processing, and service delivery;
• Legal obligation — processing is required to comply with applicable Philippine laws, including anti-money laundering regulations, gaming regulations, and tax reporting requirements;
• Legitimate interests — processing is necessary for JLJ88's legitimate interests in fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights;
• Consent — where JLJ88 relies on your consent for specific processing activities (such as marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

JLJ88 does not sell, rent, or trade your personal data to third parties for commercial or marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors — GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your transactions;
• KYC and identity verification providers — third-party services engaged to verify the authenticity of identification documents submitted during registration;
• IT and platform service providers — cloud hosting, data storage, and cybersecurity vendors who process data on JLJ88's behalf under strict data processing agreements;
• Regulatory and law enforcement authorities — where JLJ88 is legally required to disclose information, including to PAGCOR and the Anti-Money Laundering Council (AMLC) of the Philippines;
• Professional advisors — legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations;
• Business successors — in the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom JLJ88 shares personal data are required to handle that data in accordance with applicable data protection laws and JLJ88's data processing standards.

7. Data Retention

JLJ88 retains your personal data for as long as is necessary to fulfill the purposes described in this Policy, or as required by applicable law. The following general retention periods apply:

• Account data — retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with Philippine anti-money laundering regulations;
• Transaction and financial records — retained for a minimum of five (5) years from the date of the transaction, as required by applicable financial regulations;
• KYC documents — retained for the duration of your account and for five (5) years following account closure;
• Customer support records — retained for three (3) years from the date of the last interaction;
• Technical and device data — retained for up to twelve (12) months from collection, unless required for longer periods for security or fraud investigation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification.

8. Data Security

JLJ88 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption of data in transit using TLS (Transport Layer Security) protocols;
• Encryption of sensitive data at rest using industry-standard algorithms;
• Role-based access controls limiting data access to authorized personnel only;
• Regular security assessments and vulnerability testing of the Platform;
• Staff training on data protection and information security practices;
• Incident response procedures for detecting, reporting, and managing data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, JLJ88 will notify the National Privacy Commission (NPC) of the Philippines and affected players in accordance with applicable breach notification requirements.

9. Cookies & Tracking Technologies

JLJ88 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. The following types of cookies are used:

• Essential cookies — strictly necessary for the Platform to function, including session management, login authentication, and security features. These cannot be disabled without affecting Platform functionality;
• Functional cookies — used to remember your preferences and settings, such as language and display options;
• Analytics cookies — used to collect aggregate, anonymized data about how players use the Platform, helping JLJ88 identify areas for improvement. No personally identifiable information is shared with analytics providers;
• Security cookies — used to detect and prevent fraudulent activity, bot traffic, and unauthorized access attempts.

JLJ88 does not use third-party advertising or behavioral tracking cookies. You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform.

10. Your Privacy Rights

Under the Data Privacy Act of 2012 and applicable regulations, you have the following rights with respect to your personal data held by JLJ88:

• Right to be informed — the right to know what personal data JLJ88 collects and how it is used, as set out in this Policy;
• Right of access — the right to request a copy of the personal data JLJ88 holds about you;
• Right to rectification — the right to request correction of inaccurate or incomplete personal data;
• Right to erasure — the right to request deletion of your personal data, subject to JLJ88's legal retention obligations;
• Right to object — the right to object to certain types of processing, including processing based on legitimate interests;
• Right to data portability — the right to receive your personal data in a structured, commonly used format where technically feasible;
• Right to lodge a complaint — the right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact the JLJ88 Data Protection Officer using the contact details provided in Section 13 of this Policy. JLJ88 will respond to all valid requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with prior notice to you.

11. Minors & Age Policy

The JLJ88 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law governing casino-style online gaming. JLJ88 does not knowingly collect personal data from individuals under the age of 21.

If JLJ88 becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all associated data will be deleted, and the matter may be referred to the appropriate regulatory authority. If you believe that a minor has registered on the JLJ88 Platform, please contact us immediately using the details in Section 13.

12. Amendments to This Policy

JLJ88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The effective date of the current version is displayed at the top of this page.

Where changes are material, JLJ88 will endeavor to notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the JLJ88 Platform following the publication of an updated Policy constitutes your acceptance of the revised terms. If you do not agree with any amendment, you may request account closure in accordance with the JLJ88 Terms & Conditions.

13. Contact & Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by JLJ88, please contact our Data Protection Officer:

Email: [email protected]

For general support inquiries, you may also reach our customer support team at: [email protected]

If you are not satisfied with JLJ88's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. For more information about your rights under Philippine data protection law, you may visit the NPC's official resources.

For information about responsible gaming tools and self-exclusion options, please visit our Responsible Gaming page. For a full overview of your rights and obligations as a JLJ88 player, please review our Terms & Conditions.